Monarch Online Tutoring requests a 24 hour advance notification if you would like to cancel a lesson. If you cancel late, you may be charged for a portion of the lesson. No Shows are charged for the full hour.
We will wait 15 minutes for a late student. If they have not messaged us after being late for fifteen minutes the lesson is considered a "No Show" and the tutor will not be available for the final 45 minutes. If a student is late and the lesson still takes place, the lesson ends at the scheduled time and the student will be charged for a full hour.